On the 28 February 2022, the Northern Rivers Community Legal Centre was impacted by the 2022 Eastern Australia floods. A number of our documents were water-damaged, destroyed or lost. We are currently investigating the extent of the damage and identifying any salvageable documents. There is no evidence at this time that any client's personal information has been accessed. The incident has been reported to the Office of the Australian Information Commissioner (OAIC).

If you have any concerns regarding your personal information and suspect any fraudulent or unusual activity involving your personal information, please contact these agencies as soon as possible:

Service NSW: https://www.service.nsw.gov.au/transaction/report-scam-or-cybercrimeAustralian Cyber Security Centre: https://www.cyber.gov.au/acsc/individuals-and-familiesScamwatch: https://ww.scamwatch.gov.au

We apologise for any inconvenience this may have caused our clients and their families. For further information, please do not hesitate to contact us at legal@northernriversclc.org.au or by emailing or calling us at (02) 6621 1000 or 1800 689 889.


Disaster Response and Recovery

The Centre provides free, high-quality legal and social support to people impacted by the floods.

Call our advice line on 1800 329 085 to chat to the
team or read below for more information.

About the Project

The Centre forms a vital part of the safety net that help protect marginalised people and communities from the social and economic impacts of crises, like extreme weather events and the Covid-19 pandemic.


Alongside the physical and psychological impacts, crises like floods can create or exacerbate serious legal issues. 


This includes problems with insurance claims, housing and tenancies, income and social security, credit and debt, family violence and family law, destroyed documents and wills, and more.


The people that The Centre support are often first and hardest hit by climate disasters. People experiencing financial hardship, First Nations people, people who are homeless, people with disabilities, and people living in rural, regional and remote communities, are time and time again left with inadequate protection from climate catastrophes such as bushfires, flooding, extreme heat or cold, hailstorms, and more.


Living under threat

A short documentary that tells the story of Northern Rivers Community Legal Centre, and the role they have played in preparing for, and responding to, the devastating floods.

How we can help


The Disaster Response & Recovery Team provides specialist advice & assistance in the following areas:


  • Government and other grants, 
  • Insurance – understanding your contract and advice and assistance with claims and disputes, 
  • Resilient Homes Program advice, 
  • Tenancy advice, including emergency accommodation and pod villages, 
  • Replacing lost documents.


We can also assist with referrals to other specialist services to assist with issues such as:



  • your rights at work,
  • consumer protection,
  • family law,
  • family and domestic violence,
  • financial hardship and
  • social services

Helpful Resources

Resilient Homes Program

RHP Appeals Flow Chart

Buy-back Offer Flow Chart

Major Flood Recovery Programs

Local Land Services major flood recovery programs to assist communities, businesses, and primary producers

Community Connections


Safe Haven North Coast

Open 12pm-6pm

7 days a week

Woodburn, Lismore, Mullumbimby and Murwillumbah.


Byron Bay Community Centre


Clarence Valley Council – 2022 Flood Recovery



Murwillumbah Hub


Nimbin Neighbourhood & Information Centre


Chinderah Community Hub

Pottsville Beach Neighbourhood Centre

Tweed Link (Weekly Newspaper)

Disaster Recovery Legal Health Check

What is a Legal Health Check?​

Karin Ness explains the importance of a Disaster Recovery and Preparedness Legal Health Check.



Disaster Recovery Legal Health Check (Individuals)


Disaster Recovery Legal Health Check (for referrers)

Complete your Disaster Recovery Legal Health Check

Please check all boxes that apply.

Step 1 of 3

Money troubles
Services NSW Grants

Climate Justice

Climate Justice - Thought starters

CLCNSW – Change takes community

Fire & Water: future in climate justice 

‘The argument that acting on climate change is not core to community legal centres business no longer holds (if it ever did).’

For more information, click on the above link


Collaboration for Impact


Community-Led Collaboration for Climate Justice


Upcoming Events & Community Activities


Have Your Say! Inquiry into insurer’s response to the 2022 floods


11 April 2024

9am (TBC)

Invercauld House

163 Invercauld Road, 

Lismore 2480


Flood-affected Northern Rivers residents have an opportunity to share their flood insurance stories at a public hearing in Lismore on 11th April 2024 at Invercauld House at 9am (TBC).

To be involved:

  1. Send a brief summary of your experience to floodinsurance.reps@aph.gov.au 
  2. Place ‘Public Hearing Lismore’ in the subject line and include your full name, contact number and email address. 



Latest news

Tweed Valley Flood Study update and expansion


Tweed Shire Council is updating its flood mapping and the draft Tweed Valley Flood Study is open for public exhibition until Sunday 17 March 2023.


Have your say to ensure the plan considers local knowledge.


Community sessions are being held in Tyalgum, Uki, Chillingham, Murwillumbah, Chinderah & Tweed Heads throughout February. 


Click the below link for more info on how to have your say!