Tenants Advice and Advocacy Service (TAAS)

The Tenants’ Advice and Advocacy Service provides free, independent information, advice, advocacy and referrals to tenants in the Northern Rivers of NSW. 

Our advice line operates on Monday, Tuesday, Thursday and Friday.  

Who we can assist 

We assist people renting privately through a landlord or real estate agent, tenants in public and community housing, tenants renting in caravan parks, homeowners in land lease communities and residents of boarding houses. Our services are available for renters residing in the catchment area between Tweed Heads, Grafton, and Drake. 

Please contact us 

All tenants are welcome to call our Service on (02) 6621 1022 or 1800 649 135. 

We also take referrals from other services in the Northern Rivers. 

Tenants’ Rights Factsheets 

These fact sheets give an overview of tenants’ rights and obligations under NSW law and provide guidance on how to deal with common tenancy issues.